At SuperCloneWatchesInDubai.com, we strive for complete customer satisfaction. If you are not satisfied with your purchase, please review our policy below.
1. Returns Eligibility
✅ Accepted Under These Conditions:
Item is unused, in original condition (no scratches, dents, or alterations)
Original packaging and tags intact
Return request made within Same days of delivery
Proof of purchase provided
❌ Non-Returnable Items:
Custom or special-order watches
Items damaged due to misuse
Products without original packaging
2. Return Process
Contact Us within same days of delivery at [Customer Support] with:
Order number
Reason for return
Photos of the product (if applicable)
Approval & Instructions
Our team will verify eligibility and provide return shipping details.
Ship the Item Back
Use a tracked & insured shipping method (return shipping costs are the customer’s responsibility).
Refund Processing
Once received and inspected, refunds are issued within 3-7 business days.
3. Refund Methods
Original payment method (credit card, PayPal, etc.)
Store credit (if preferred)
Note: Refunds exclude shipping fees unless the return is due to our error (e.g., wrong item shipped).
4. Exchanges
Exchanges for a different model are subject to availability.
Customer covers return & reshipping costs unless the error was ours.
5. Damaged or Defective Items
If your watch arrives damaged or defective:
Notify us within Same delivery day with photos/video evidence.
We’ll provide a free return label and expedite a replacement or refund.
6. Cancellations
Orders can be canceled within 24 hours of placement if not yet processed.
Contact us immediately at [Support Email/Phone].
7. Contact Us
For return requests or questions: 📞 Phone/WhatsApp
Note: This policy applies only to purchases made directly through SuperCloneWatchesInDubai.com.
